Hiro.

Published case study. Hiro builds developer tools that bring Web3 to Bitcoin — a suite that unlocks Bitcoin's potential through smart contracts, digital assets, and decentralized applications.

About Hiro

Industry	Technology, Information & Internet
Featured admin	Kendal Brock — People Ops Partner

Hiro builds developer tools that bring Web3 to Bitcoin — a suite that unlocks Bitcoin's potential through smart contracts, digital assets, and decentralized applications.

New hire swagOn-demand swagCustomer giftingEmployee swag store

The problem — No centralized swag management

Hiro lacked a central catalog for sending swag to employees and external clients, and had no effective way to track who received gifts. The result was confusion and operational inefficiency, and a clear need for a streamlined process.

The solution — One platform for swag and gifting

PerkUp combined swag and gift sending in one system and let managers send branded gifts directly, without juggling platforms or routing through executive assistants. High customization kept every gift on-brand and personal.

The result — A 10-step process down to 2

PerkUp simplified what was once a 10-step process into two — managers independently send gifts, bulk-order swag for conferences, or send PerkUp dollars to clients. Better shipping and tracking plus a high-quality, updated catalog earned consistently positive employee feedback.

“We didn't have a central place for keeping a general catalog of our swag… and we wanted a better way to keep track of who exactly we were sending gifts and appreciation things to.”Kendal Brock · Hiro

“It basically solved these pain points we were having in different areas with one solution. It was really a no brainer… This was the right solution for us.”Kendal Brock · Hiro

Case study doc — "How Hiro enhances Employee swag using PerkUp" (Google Doc 1IEhEuCZ_Ho_TiyHS21CjCgUOJQiI4aWNQqfCqBgVjQA). Customer status verified active in Attio, 2026-06-07.