Customers.

Who uses PerkUp and why. Case studies for demos, references you can name, recent CSM handovers, and the segments that map a prospect to its closest analogue.

In this section

Customer Success

How to be a great CSM at PerkUp — the team, the four playbooks, handovers, and tooling. Confidential.

Case Studies

Six published, customer-approved stories — Microsoft, ChowNow, Mapbox, Muse, Hiro, MFCP.

CSM Handovers

Ten account transitions from the last three weeks, with honest sentiment. Confidential.

References

The four call-ready references cleared by Thomas and verified active in Attio.

Segments

Who uses PerkUp — grouped by industry, size, use case, and geography.

Logo Wall

The customers we can show. Name-based until the Figma logo asset clears review.

CS Onboarding

How CS onboards a new account, plus the CSM team and rosters.

RFP Archive

Index of past RFP responses — Parexel, Fastly, MongoDB.

Customer logo wall

Customers with a published case study or a cleared reference — verified active in Attio on 2026-06-07. The full, sentiment-aware list is on the Logo Wall page.

Microsoft

Cornerstone OnDemand

Wise

ChowNow

Mapbox

Muse Group

Hiro

MFCP

Wealthsimple

Before you cite a customer

Stale references erode trust faster than no references. Customer pages are read before demos. Published case studies are pre-cleared; for anyone else, verify subscription_status and churn_date in Attio first. At-risk accounts live on Handovers for internal context — never name them as external references.

Source: case-study Google Docs, confidential CSM handover PDFs, Attio CRM verification (2026-06-07), and the Wiki Build Plan (Information Architecture & Source Inventory tabs).